Earning Criteria

• Earner has been able to recite, communicate and apply using the phonetic alphabet used in all sectors of the aviation industry.
• Earner has been able to accurately identify 10 airports and their IATA airport codes within the UK and 10 in Europe, and demonstrate their use during a practical application.
• Earner has demonstrated industry product knowledge by communicating products and services available to customers who book in economy class and Premium Economy with British Airways. This has been demonstrated in a simulated environment inline with industry standards.
• Earner has worked in a team identifying members of: One World, Sky Team, Star Alliance. Earner has explained the benefits for the customers use and the airlines participation in their alliance. This knowledge and understanding has been applied in a simulated environment inline with industry standards.
• Earner has demonstrated, which was applied practically in a simulated environment, the key skills required for working as cabin crew, which includes: customer service, communication, first aid, and teamwork for the job role. They have also accurately identified the working terms and conditions and the benefits of working as cabin crew personnel.
• Earner has consistently communicated current legislation and regulations related to airline health and safety during practical application.
• This badge is only available to Students, Members or Employees
• Bath College, Avon Street, Bath, United Kingdom, BA1 1UP