- Type Validation
- Level Intermediate
- Time Months
- Cost Free
Basic Understanding in Aviation
Issued by
Badge Nation
Earners of this badge have shown an understanding of the basic principles of air travel, its features and benefits, and the key roles of cabin crew within the industry.
- Type Validation
- Level Intermediate
- Time Months
- Cost Free
Skills
Earning Criteria
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Earner has been able to communicate using the phonetic alphabet which used in all sectors of the aviation industry; this gives earner the tools to communicate with customers more effectively and provide excellent customer service.
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Earner has learnt how to accurately identify 10 airports and their IATA airport codes within the UK so that they can have confidence in communicating with accuracy to customers and colleagues in the industry.
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Earner has demonstrated industry product knowledge by communicating products and services such as baggage, leg room, upgrades, food, beverages, perfumery, toiletries and electronics, that are available to customers who book in economy class with British Airways.
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Earner has worked collaboratively in a team during research and assessment, and contributed well in lessons to identify the members of: One World, Sky Team and Star Alliance. They have completed this activity with professionalism and developed communication and confidence required to apply in the industry.
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Earner has communicated the key skills required for working as cabin crew, which includes: customer service and first aid; along with the job role and the working terms and conditions.
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Earner has been able to identify the key personnel cabin crew, who they would liaise with on the ground at airports and discuss how they will use team working skills to benefit their working relationships.
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This badge is only available to Students, Members or Employees
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Bath College, Avon Street, Bath, United Kingdom, BA1 1UP
Standards
This badge has been mapped to the Demonstrate Layer of the Cities of Learning Badging Standard. The earner has demonstrated they can apply knowledge with real world context and has gained experience, consistently and applied feedback they have received in order to develop.