- Type Validation
- Level Foundational
- Time Months
Information Technology Infrastructure Library (ITIL)(v.1)
The course objective is to help prepare learners for the ITIL Foundations and ITIL Intermediate Operational Support and Analysis certification exams. Students can only use ACE credit recommendations for SkillSoft courses if they successfully pass a proctored comprehensive final examination taken at an authorized testing center.
- Type Validation
- Level Foundational
- Time Months
Earning Criteria
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The methods of instruction include audio visual materials and computer training.
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The methods of assessment include examinations with a minimum passing score of 70 percent.