APMG Accredited Trainer - XLA Institute Foundation

APMG Accredited Trainer - XLA Institute Foundation

Issued by APMG International

Badge holders have acquired the knowledge and understanding to teach XLA Institute at a foundation level. They can recall and recognize XLA Institute terminology and tools, understand the Experience Management Framework Phases and how to use them to improve overall client Experience.

Skills

  • Experience
  • Experience Strategy
  • XLA
  • XLM

Earning Criteria

  • Badge holders have either, passed a multiple choice exam, XLA Institute Foundation, with an elevated score of 75% or more (30/40 marks).
  • Badge holders have been assessed for their ability to teach through observation by an experienced APMG assessor.

Standards

ISO/IEC 17024
APMG Accredited trainers have been assessed to the international best practice standard ISO/IEC 17024. In addition to having passed rigorous product knowledge interviews and training skills assessments, APMG Accredited trainers are continually monitored to provide exemplary course deliver to customers