APMG Accredited Trainer - OpenSM Foundation

APMG Accredited Trainer - OpenSM Foundation

Issued by APMG International

Badge holders have acquired the skills to teach OpenSM Foundation ITSM Key Concepts and Terminology, Guiding Principles, Sustainability in IT and Guidelines, including terms used, process steps and roles involved, IT trends and their impacts on ITSM, Value Creation in IT Service Management.

Skills

Earning Criteria

  • Badge holders have passed the relevant multiple choice exam with an elevated score.
  • Badge holders have been assessed through interview for their product knowledge by an experienced APMG Assessor.
  • Badge holders been assessed for their ability to teach through observation by an experienced APMG Assessor.

Standards

APMG Accreditation
APMG Accredited Trainers have been assessed to the international best practice standard ISO 17024. In addition to having passed rigorous product knowledge interviews and training skills assessments, APMG Accredited trainers are continually monitored to provide exemplary course delivery to customers.