APMG Accredited Trainer - ISO/IEC 20000 Foundation
Issued by
APMG International
Badge holders have acquired the skills to teach ISO/IEC 20000 Foundation. They can demonstrate an understanding of the fundamental requirements for an SMS and the need for continual improvement and the processes, their objectives and high level requirements. They know the purpose of internal and external audits, their operation and the associated terminology. They are aware of the relationship with best practices, ITIL®, and related standards, ISO 9001 and ISO/IEC 27001.
Additional DetailsSkills
Earning Criteria
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Badge holders have passed the relevant multiple choice exam at an elevated score.
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Badge holders have been assessed through interview for their product knowledge by an experienced APMG Assessor.
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Badge holders been assessed for their ability to teach through observation by an experienced APMG Assessor.
Standards
APMG Accredited Trainers have been assessed to the international best practice standard ISO 17024. In addition to having passed rigorous product knowledge interviews and training skills assessments, APMG Accredited trainers are continually monitored to provide exemplary course delivery to customers.