AOTMP® Service Management Specialist - Specialty Certification
Issued by
AOTMP®
Efficiency First® Framework 2020 defines Service Management as – The practice of identifying and tracking telecom, mobility, and IT services including pricing, features, configurations, and costs and associating service inventory with assigned users, cost elements, physical locations, business units, and cost centers. This exam verifies Service Management Specialist candidates are able to accurately: ∙ Identify guiding principles of the Service Management Practice Area.
- Type Certification
- Level Foundational
- Cost Paid
Skills
Earning Criteria
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∙ Complete all recommended courses prior to taking the online exam. ∙ The certification exam contains 50 questions that must be completed in 60 minutes. A passing score of ≥90% is required to earn certification.