Amadeus Global Support Analyst Certification
Issued by
Amadeus
The certification provides the necessary knowledge for support agents to be able to assist customers in the use the Amadeus central system functionality and proficiently diagnose and troubleshoot system error messages.
Skills
Earning Criteria
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Series of e-Learning courses plus online certification. An on-line certification exam needs to be passed with a minimum passing grade of 85%
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Blended training method, a series of e-Learning courses plus classroom or virtual sessions with Amadeus Support Trainers and online test. Pass a certification test with a grade equal or higher to 85%
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Attend Amadeus Ticketing Exchanges course and pass an online certification test with a minimum score of 85%