Fundamentals of Hospitality Management
Issued by
Albion College
Earners will be able to analyze social, cultural, economic, and environmental issues that shape and incentivize managerial practices in the global hospitality industry. Earners will be able to explain how individual leaders, teams, and organizations deliberate, cooperate, and perform responsibilities in an ethical manner. Earners will be able to identify key components of exemplary customer service. Earners will be able to identify, assess, and generate solutions for managerial challenges.
- Type Certification
- Level Advanced
- Time Hours
- Cost Free
Skills
Earning Criteria
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Complete three courses relevant to the certificate experience.
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Complete 100 professional development hours.
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Complete 400 experiential learning hours through internships, service with non-profit organizations, and on-campus leadership experiences.
Standards
Clearly and effectively exchange information, ideas, facts, and perspectives with persons inside and outside of an organization.
Knowing work environments differ greatly, understand and demonstrate effective work habits, and act in the interest of the larger community and workplace.
Identify and respond to needs based upon an understanding of situational context and logical analysis of relevant information.