Handling Difficult Employee Behavior

Issued by Acuity Institute

As a manager, handling difficult employee behavior is now your job. And it can be overwhelming to try to navigate the psychology of poor behavior to try to figure out how to improve the situation. This course is designed to prepare managers to deal with troublesome and difficult behavior by employees. By effectively addressing, coaching, and counseling employees, you can improve their behavior and improve morale, staff retention, productivity, and teamwork.

Type Learning
Level Intermediate
Time Hours
Cost Paid

Additional Details

Skills

Earning Criteria

Learning Outcomes: Discuss the importance of addressing difficult employee behavior, Describe a six-step model for handling conversations about difficult behaviors, Apply practical tips for handling conversations about difficult behaviors, Recognize the common 12 difficult employee behavioral types, Describe the 12 difficult behaviors, their causes and motivations, and their consequences, Apply best practices to workplace scenarios.