ITIL 4 Foundation
Issued by
ACI Learning
Solidifies crucial fundamental concepts, principles, processes, and functions to enable successful IT Service Management, or ITSM. Students learn how to align IT with business, control IT costs, improve service, and balance IT resources. This course provides proven practical guidance and best practices on how to successfully introduce an integrated IT Service Management framework within an organization. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited.
- Type Validation
- Level Foundational
- Time Hours
- Cost Paid
Skills
Earning Criteria
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Optional: ITIL® Foundation Certification
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This course qualifies for ACE education credits
Endorsements
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American Council on Education
This credential has been successfully evaluated by the American Council on Education for college credit. It is recommended for a total of 3 college credits. For more information about ACE Learning Evaluations, visit www.acenet.edu. -
American Council on Education
3 semester hours in Service Management in the lower-division undergraduate category