- Type Validation
- Level Intermediate
- Time Months
- Cost Paid
Service Design Transform
Issued by
Academy Xi
Earners of this badge have an in-depth understanding of the principles and methodologies of service design. They have a working knowledge of the tools to enhance end-to-end service experiences. They know how to plan/create service blueprints. They have used: project and value proposition canvas, 5Ps, research methods, affinity mapping, personas, 'Jobs to be Done’, customer journeys, prototypes, the Double Diamond. They have successfully built and presented 3 projects for real clients.
- Type Validation
- Level Intermediate
- Time Months
- Cost Paid
Skills
Earning Criteria
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Successfully completed 10 weeks full-time (400+ hours) of instruction and applied learning
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Attended 80% of the course on campus
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Completed all the modules of the course
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Completed all tasks and hands-on activities
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Developed service design projects for 3 real, live clients
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Submitted and presented their project work/portfolio to the instructor for review