- Type Validation
- Level Intermediate
- Time Hours
- Cost Paid
Service Design Accelerate
Issued by
Academy Xi
Earners of this badge have learned the core principles and methodologies of service design. They understand the key aspects of service blueprints, project and value proposition canvas, 5Ps, research methods, affinity mapping, personas, 'Jobs to be Done’, customer journeys, prototypes, the Double Diamond, to enhance end-to-end service experiences. They demonstrated their practical experience by working and presenting 1 mock project to their instructor.
- Type Validation
- Level Intermediate
- Time Hours
- Cost Paid
Skills
Earning Criteria
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Successfully completed 40 hours of instruction and applied learning
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Attended 80% of the course on campus
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Completed all the modules of the course
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Completed all tasks and hands-on activities
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Developed a Service Design project
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Submitted and presented their project to the instructor for review