ITIL4 Specialist Create, Deliver and Support (CDS)

Issued by New Horizons Computer Learning Centers

This course begins their journey toward the ITIL Managing Professional designation. Individuals acquire insight that allows them to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, participants become confident in running those IT-enabled services, teams and workflows successfully. The associated certification exam voucher is included with this course.

Type Learning
Level Intermediate
Time Days
Cost Paid

Skills

CDS
Create
Deliver And Support Services
Integrate Different Value Streams and Activities
ITIL
IT Service Management
Plan And Build A Service Value Stream
Service Quality and Improvement Methods
Understand Relevant ITIL Practices
Understand Service Performance

Earning Criteria

Achieve the ITIL 4 Foundation Certification before taking this course.
Successfully complete ITIL4 Specialist Create, Deliver and Support (CDS).