2203 - First Contact with Your Stakeholder - 2019

Issued by GAIn® - The Global AI network

Good communication skills are often overlooked in the AI industry. But the first contact with your stakeholder is one of the most important interactions to ensure effective collaboration. Therefore, it is crucial to have good communication skills. In this two-day badge, you will develop practical skills to increase the effectiveness of your communication with stakeholders. Along with learning the L-S-D technique and personality framework to recognize your own communication style.

Skills

Earning Criteria

Defining the relevance of an intake interview - Understanding the relevance of having a good intake interview.
Communicating using L-S-D - Becoming competent in basic communication skills: listening, summarizing, and detailing.
Discovering the business question - Being able to steer the intake interview through the four phases necessary to discover and explore the business question.
Getting to know your communication style - Understanding your own communication style and learning to recognize the styles of others, using a predefined framework.
Leveraging different communication styles - Adapting to different communication styles to increase the effectiveness of intake interviews and follow-up communication.
Exam