This badge was issued to Nikola Bojan Jankovic on 17 Jan 2020.
FitSM® Advanced Service Operation and Control
Issued by
APMG International
Badge holders have an understanding of selected general aspects of establishing a service management system (SMS), ITSM processes for the operation and control of services and ITSM process interfaces and dependencies.
Additional DetailsSkills
Earning Criteria
Evidence
2000935616
04318132-01-ITAI