ISO/IEC 20000 Foundation

Issued by PECB

This certificate proves the certificate holder has gained knowledge about the basic elements to implement and manage an IT service management system (ITSMS) as specified in ISO/IEC 20000.

Additional Details

Skills

Assets Identification
Assets Risk Management
Consequence Identification
ISO/IEC 20000
IT Service Management System
Risk Levels Determination

Earning Criteria

Pass the PECB ISO/IEC 20000 Foundation Exam or equivalent
Abide by the certification rules and policies
Adhere to PECB's Code of Ethics

Standards

ANSI/ASTM E2659-18, Standard Practice for Certificate Programs

The value of PECB certificate programs is validated by the accreditation from the ANSI National Accreditation Board (ANAB-Accreditation ID 1003) under ANSI/ASTM E2659-18, Standard Practice for Certificate Programs. For the list of accreditation scopes, per accreditation body, click on the link above.