This badge was issued to Jason O'Donnell on 30 Jun 2018.
IBM Technical Content Experience - Advocate
Issued by
IBM
This badge holder has been recognized for their extraordinary contribution to the IBM's Technical Content Experience global transformation efforts. They have brought an exceptional level of expertise to championing or defining a new technical content management lifecycle, set of metrics, profession, search strategy, or set of standards for designing and developing high quality technical content. Collectively these efforts improve our clients' ability to quickly find relevant answers online.
Additional DetailsSkills
Earning Criteria
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Must be an employee of IBM
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Championing the IBM Technical Content Experience Global Transformation efforts in ways that go above and beyond standard contribution levels.
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Contributing in a continuous and measurable way, at the expert level, to keep content design and development standards and best practices relevant.
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Applying knowledge and expertise, at the expert level, to directly influence the design and development of a new online community for content practitioners.
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Defining, enhancing, and implementing lifecycle workflows, metric requirements, or dashboard criteria and processes, to ensure our published content is current/relevant. Leading activities within their business unit and working directly with content owners to leverage content analytics to drive improvements in externally published technical content.
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Going above and beyond in contributing and fostering improvements in search technologies that improve the customer search experience.
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Acting as team lead for communications, change management, or deliverables that drive advocacy and engagement across IBM.