By focusing on business outcomes, you have learned to gain better access to business decision makers, close more deals outside of the renewal and win more competitive bids. You have successfully strengthened your consultative sales skills, understand how to use Outcome Chains to reframe your customer conversations with rich industry insights, and learned how to pitch & deliver a Customer Business Outcomes (CBO) Discovery Workshop to uncover your customers’ priority business outcomes.

• Type Learning
• Level Foundational