This badge was issued to Paul Dublin on 02 May 2019.
Expired on 01 May 2021
Genesys Cloud Certified Associate
Issued by
Genesys
This certification is designed to cover the basics of the full Genesys Cloud suite: Collaborate, Communicate, Contact Center, and Architect, and is applicable for Partners in the roles of Implementation Engineer, Field Engineer, and Support Engineer.
Additional DetailsSkills
- Genesys Cloud Architect
- Genesys Cloud Architect - Define The Components Within The Architect Interface
- Genesys Cloud Architect - Inbound And Outbound Call Flows
- Genesys Cloud Architect - Interactive Voice Response
- Genesys Cloud Architect - Prompts
- Genesys Cloud - Collaborate
- Genesys Cloud - Communicate
- Genesys Cloud Contact Center
- Genesys Cloud Contact Center - Configure And Use Quality Management Features
- Genesys Cloud Contact Center - Configure Automatic Call Distribution (ACD)
- Genesys Cloud Contact Center - Configure Scripts
- Genesys Cloud Contact Center - Functions And Features
- Genesys Cloud Contact Center - Use Data And Analytics To View Information About The Contact Center