This badge was issued to Rosa Macri on 15 Jul 2020.

Client Care Champion
  • Type Validation
  • Level Advanced
  • Time Years
  • Cost Free
Additional Details

Client Care Champion

Issued by IBM

Client Care Champions are IBM Services Professionals engaged in their profession who have reached an expert level in Client Care: strong client relationship and proactive approach managing clients requests for IBM Services. They enhance Request For Services end to end activities with Clients, advocate for the implementation of RFS engine onto Managed Services contracts, deploy RFS process with Clients, or improve RFS end to end execution on accounts.

  • Type Validation
  • Level Advanced
  • Time Years
  • Cost Free
Additional Details

Skills

Earning Criteria

  • Must be an employee of IBM
  • Complete the Client Care Champion e-learning plan
  • Earn the following badges:
  • Earning Advocacy Practitioner
  • IBM Agile Explorer
  • Be a Project Manager, Architect, Seller, Technical Solution Manager, Delivery Project Executive, Certified Project Executive, or Consultant.
  • Have 18 months of experience in an RFS project
  • Contribute one element for re-use and best practice sharing to the RFS community
  • This badge has been retired and is no longer available for new applicants.