This badge was issued to Aaron Carpani on 28 Apr 2017.
Level 5 Preparing to Apply Lean Production and Improvement Methodologies to Operational Problems in Service Delivery
Issued by
ILM
This qualification is for managers who wish to develop their knowledge and skills for preparing a service improvement project. The focus is on using lean production and improvement methodologies as part of service improvement. (Ofqual Qualification Number: H/503/9666 and ILM Qualification Number 8607-523)
Additional DetailsSkills
Earning Criteria
-
This person understands a range of lean production and improvement methods appropriate for measuring and analysing service problems. They understand lean production and improvement methods currently employed within the organisation.
-
This person can identify aspects of service delivery requiring improvement and develop a project proposal which uses lean production and improvement methods to bring about service improvement.