This badge was issued to Sean Nilsen on 08 Jan 2024.
NICE CX Basic Pre-Sales Certification
Issued by
NICE
This curriculum comprehensively prepares you for the CXone Basic Pre-Sales Certification while introducing you to both our digital suite of products and our core CXone products. Gain the essential knowledge to excel in achieving the certification.
- Type Certification
- Level Foundational
- Time Hours
- Cost Free
Skills
- Artificial Intelligence
- contact centre
- Customer Experience Improvement
- Knowledge Management
- Proactivity