KCS and Salesforce Specialist Badge

Issued by Micro Focus (now OpenText)

Micro Focus KCS and Salesforce: This exam verifies and validates that you have an understanding of writing a Knowledge Article in Salesforce using KCS principles.

Skills

KCS
KCS Content Checklist
KCS Skill Guide
Salesforce

Earning Criteria

Pass the exam for the course "Knowledge-Centered Service (KCS) and Salesforce"