This badge was issued to Magulan Duraipandian on 13 Oct 2023.
Expires on 13 Oct 2026- Type Certification
- Level Foundational
- Time Hours
- Cost Paid
Service Ready for Technical Support (CSP-I)
Issued by
Technology Services Industry Association
This program is designed for professional technical support representatives who are candidates for TSIA’s CSP certification. Service Ready for Technical SupportTM teaches your employees technical support communication skills and helps participants connect with customers in highly productive and efficient ways, resulting in positive defining moments as well as the reduction of average handle time and increasing first-call resolution rates.
- Type Certification
- Level Foundational
- Time Hours
- Cost Paid
Earning Criteria
-
Complete Service Ready for Technical Support online training course.
-
Complete Service Ready for Technical Support online examination.