This badge was issued to Nikola Bojan Jankovic on 15 Jan 2020.
FitSM® Advanced Service Planning and Delivery
Issued by
APMG International
Badge holders have an understanding of selected general aspects of establishing a service management system (SMS), ITSM processes for the planning and delivery of services and ITSM process interfaces and dependencies.
Additional DetailsSkills
Earning Criteria
Evidence
2000935594
04317899-01-I3BI