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This badge was issued to RUBEN GAMEZ TORRIJOS on 21 Feb 2018.
MaaS360 Help Desk Role
Issued by
IBM
Help Desk personnel who successfully complete the requirements for the badge will have proven proficiency in providing Level 1 support to the mobile device users in an enterprise. Level 1 support can include resetting passwords, helping with enrollment issues, lost devices, configuration problems, and access issues.
- Type Validation
- Level Intermediate
- Time Days
- Cost Free
Earning Criteria
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This badge is available is for IBM clients, IBM employees or IBM Business Partner Employees.