This badge was issued to Herman Janse Van Vuuren on 05 Mar 2024.

NCIE - NICE Certified Implementation Engineer - CXone ACD/IVR
  • Type Certification
  • Level Intermediate
  • Time Days
  • Cost Paid
Additional Details

NCIE - NICE Certified Implementation Engineer - CXone ACD/IVR

Issued by NICE

This curriculum is designed for individuals of NICE CXone Partners or Customers who are responsible for the implementation and design of the NICE CXone ACD/IVR platform and related applications. This program encompasses extensive and proven success factors designed for ACD/IVR implementations.

  • Type Certification
  • Level Intermediate
  • Time Days
  • Cost Paid
Additional Details

Skills

  • ACD/IVR
  • CCaaS
  • Contact Center Software
  • Scripting
  • Studio

Earning Criteria

  • This course will require that you complete all pre-requisite course work in Dojo prior to the Instructor Led Training (ILT). The Dojo curriculum will be assigned to you after you are registered for the course. After the Instructor Led Training (ILT) you must pass the Exam to be certified and receive access to this Badge. Reach out to your direct manager or your CXone Account Manager on information to register for this Certification Course.