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The KCS Academy

The KCS Academy

The KCS Academy is the source for Knowledge-Centered Service (KCS®) resources and the only authorized certifying body for KCS. The KCS Academy offers KCS certification for people and KCS Verified and Aligned designations for tools and services, and is a wholly-owned subsidiary of the Consortium for Service Innovation, the non-profit association that developed and continues to maintain the KCS methodology. The KCS® methodology is a registered service mark of the Consortium for Service Innovation.
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