- Type Learning
- Time Days
Solution Knowledge 2021 - Support and Success Essentials for SAP Cloud Solutions
Issued by
SAP
This knowledge badge validates that the consultant involved in SAP Cloud related implementations is familiar with SAP Support tools, resources, and procedures to support these implementations through each lifecycle. This badge verifies that the consultant knows how to follow best practices, have the necessary knowledge and requirements to interact with SAP Support.
- Type Learning
- Time Days
Skills
- Access And Use Teh Customer Interaction Center (CIC)
- Access And Use The SAP Support Knowledge Base
- Leverage Support And Support Log Assistant
- Schedule A Manager With SAP Support
- Schedule An Expert And Engage In Expert Chat
- Use And Leverage The SAP Cloud Application Lifecycle Managment (CALM) Tool And Platform For Operations And Implementation
- Use And Navigate SAP Communities
- Use SAP Built-in Support Features
- Use SAP ONE Support Launchpad
- Use The SAP Portal
Earning Criteria
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Complete the eLearning course: CLS01e - Support and Success Essentials for SAP Cloud Solutions
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Complete and pass the CLS01k_EN_Col03 assessment