Public Sector Solutions Accredited Professional
Issued by
Salesforce Accredited Professional
Earners of the Public Sector Solutions Accredited Professional demonstrate leadership by guiding organizations on a public sector solution journey emphasizing differentiating customer experiences, driving successful outcomes by leveraging Public Sector solutions implementation considerations and best practices, and providing technical leadership by selecting the appropriate Public Sector solutions product features that best align with a company's vision and business value goals.
- Type Certification
- Level Foundational
- Time Hours
- Cost Paid
Skills
- Business Process Strategy and Design
- Business Use Cases and Solution Design
- Change Management
- Conducting Discovery
- Contact Center Engagement
- Data Modeling and Relationship Design
- Data Sharing and Role Management Design
- Emergency Program Management
- Employee Experience Management
- Grants Management
- Inspections Management
- Integration and Data Management Design
- License and Permit Management
- OmniStudio
- Service Cloud