ITOM-Universal Discovery and CMDB (CMS) Certified Sales Specialist (MFCSS)

Issued by Micro Focus (now OpenText)

This ITOM-Universal Discovery and CMDB (CMS) Completion Badge validates you have completed the L100 Series courses and passed the L100 certification exam. This Completion badge validates you have a solid and broad sales understanding of Micro Focus UCMDB (CMS) Solution including: the ability to identify customer challenges, capabilities, primary personas, value propositions, discovery, main competitive differentiations, sales plays, and cross selling opportunities.

Type Certification
Level Foundational
Time Hours
Cost Free

Additional Details

Skills

Configuration Management System
Foundational Sales Skills
IT Operations Management
Sales Best Practices
Universal Discovery and CMDB

Earning Criteria

This certification exam is intended for individuals who completed ITOM L100 and Universal Discovery and CMDB (CMS) L120, L140, L160 and L180 modules. The exam consists of 25 questions and a pass score of 80%.