- Type Experience
- Level Advanced
- Time Years
- Cost Free
Lead Front Counter
Issued by
Kent State University
Has understanding of computer troubleshooting steps and our ticketing system, and works to assist other front counter employees. Also trains new front counter students, and reminds everyone of proper protocols.
- Type Experience
- Level Advanced
- Time Years
- Cost Free
Skills
Earning Criteria
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Trains new employees on ticketing system and proper front counter protocol.
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Assists other front counter employees with troubleshooting issues.
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Proactively works to ensure front counter protocols are updated as needed.