- Type Experience
- Level Foundational
- Time Weeks
- Cost Free
HelpDesk LMS Call Certified
Issued by
Kent State University
Students that earn this badge have previously earned the "HelpDesk Standard Call Certified", and has completed LMS Call classroom training, and required call shadowing.
- Type Experience
- Level Foundational
- Time Weeks
- Cost Free
Earning Criteria
-
Complete LMS classroom training.
-
Complete 10 hours of LMS call shadowing.