Understanding Emotional Intelligence - Spearhead Gulf LLC

Understanding Emotional Intelligence - Spearhead Gulf LLC

Issued by ILM

Understanding Emotional Intelligence is an ILM Recognised programme of learning, created and delivered by Spearhead Gulf LLC (Spearhead Training). This programme helps understand the different aspects of human behaviour, and what emotional intelligence means. The delegates will learn how to build strong, open and honest relationships by being able to communicate with others based on understanding of their emotions, which will have an impact on their performance.

Skills

Earning Criteria

  • Greater control of your emotions, and therefore, your communication style Greater control of your emotions, and therefore, your communication style
  • Greater understanding of others' feelings, and the ability to lead successfully
  • Improved relationships in your personal and professional life through greater Emotional Intelligence
  • Lower levels of stress as a result of better understanding of your emotions and those of others
  • Increased self-motivation and a goal-oriented mindset & the ability to develop and apply Emotional Intelligence back in the workplace