Level 5 Diploma for Leaders and Managers - 8420-01
This Diploma is designed for individuals who manage teams (or projects) and are responsible for achieving operational or departmental goals and objectives as part of organisational strategy. The qualification aligns to the ‘on programme’ elements of the Operations/Departmental Manager Apprenticeship Standard. (Ofqual Qualification Number 603/1167/8 and ILM Qualification Number 8420)Additional Details
This person has developed knowledge of leadership theories, team dynamics, building relationships with colleagues and customers, effective workplace communication techniques, project management tools, problem solving approaches, decision making techniques, budget management, time management tips, developing emotional intelligence and raising self-awareness.
This person can set goals and targets for their team, monitor task progress, communicate effectively, develop and support individuals, plan and run meetings, review team and individual performance, produce management reports, plan and implement a project, identify and solve problems, make decisions, build relationship across an organisation and review their own leadership practice.