Level 2 Diploma in Team Leading - 8620-31
This qualification is designed for new team leaders who want to develop themselves as leaders and managers. It provides people with the opportunity to learn and implement the core team management skills needed in today’s dynamic business environment. (Ofqual Qualification Number: 601/3216/4 and ILM Qualification Number 8620-31)Additional Details
This person has developed skills and knowledge of how to manage personal performance and development, communicating work-related information, leading and managing a team, principles of team leading and understanding business.
This person has developed additional knowledge and skills which may include developing working relationships with colleagues, contributing to meetings, chairing meetings, principles of equality and diversity, managing team performance, encouraging innovation, managing conflict, procurement of products and services, collaboration with other departments, participating in projects.
This person has developed additional knowledge and skills which may include storing and retrieving information, handling mail, employee rights and responsibilities, delivering customer service, resolving customer problems, negotiation, developing and delivering a presentation.