Cyara Certified Guru (IVR Performance Testing)
Issued by
Cyara
Earners of the Cyara Certified Guru (IVR Performance Testing) certification have demonstrated via a practical exam, the skills required to execute performance (load) testing within the contact center environment. They are proficient in creating strategies to test a contact center platform and then create/execute these test strategies using the Cyara platform. They are able to analyze all results in relation to acceptance criteria assigned to performance tests.
Earning Criteria
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Successfully completed Cyara IVR Performance Testing Training
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Successfully completed Cyara IVR Performance Testing Certification Practical Assessment