The UCAS Assured Certificate: Front Desk Clerk
Issued by
City & Guilds
The individual has successfully completed United Career Assessment Services UCAS Assured Certificate as Front Desk Clerk. Assured by City and Guilds. This program is designed to equip learners with knowledge and skills required to work as part of a reception team with emphasis on: Maintenance of a Safe, Hygienic and Secure Working Environment, Working Effectively as Part of a Hospitality Team and Deal with Arrival of Customers and Bookings and Working Effectively as Part of a Hospitality Team.
Skills
Earning Criteria
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The individual was assessed formative and summative in theory and practical competencies and was successful in the written end point examination comprising of 50% of the total marks and Practical competencies comprising of 50% of the total marks.