Earning Criteria

• A Level 7 Professional Recognition Award  learner would typically:
• have strategic leadership responsibilities
• articulate a vision for the future of the organisation or own area of responsibility
• take responsibility for leading the organisation or own area of responsibility through complex change
• have an in depth understanding of resources and manage them to meet organisational objectives
• establish a culture of mutual support and cohesion which values the contribution of others and recognises success
• promote innovation and generate ideas for improvement
• establishing an environment and culture that assures and promotes compliance with professional standards
• develop a communication strategy for the organisation or own area of responsibility
• represent the organisation to communicate on matters of importance and sensitivity and establish robust methods for managing information
• establish a strategy for putting the customer at the centre of the organisation or own area of responsibility
• champion professional development within the organisation
• They are able to: 1.1 Use research to assess the extent to which professional standards are implemented in the organisation or own area of responsibility, making informed judgments on findings and taking the appropriate action 1.2 Establish an environment and culture that assures and promotes compliance with professional standards
• They are able to: 1.3 Take responsibility for action when there are issues of non-compliance with professional standards and reflect on the outcomes to foster a culture of continuous improvement
• They are able to: 2.1 Represent the organisation to communicate on matters of importance and sensitivity  2.2 Critically appraise communication styles, channels and media to develop a communication strategy for the organisation or area of responsibility which is consistent with legislation, policies and procedures 2.3 Evaluate and where appropriate, establish robust methods and systems for managing information in line with organisational and legislative requirements
• They are able to:  3.1 Promote and champion the organisation’s values and objectives and take responsibility for their realisation through strong leadership  3.2 Articulate a vision for the future of the organisation or own area of responsibility  3.3 Display an in depth understanding of resources in their own area of responsibility and manage these to meet organisational objectives  3.4 Take responsibility for leading the organisation or own area of responsibility through complex change
• They are able to:  4.1 Critically appraise own ability to lead the organisation or own area of responsibility and identify areas for on-going professional development  4.2 Use informed judgments to critically evaluate the impact of professional development undertaken by self and others in supporting strategic objectives  4.3 Champion professional development within the organisation or own area of responsibility which will enable personal, professional and organisational goals to be met
• They are able to: 5.1 Critically evaluate the effectiveness of team-work and organisational partnerships and agree objectives for improvement  5.2 Establish clarity of direction and parameters for others within the organisation  5.3 Establish a culture of mutual support and cohesion which values the contribution of others and recognises success 5.4 Use evidence-based judgment to address performance issues and establish an environment which fosters continuous improvement
• They are able to:  6.1 Establish a strategy for putting the customer at the centre of the organisation or own area of responsibility  6.2 Establish robust standards for customer service  6.3 Establish a structure to respond to compliments and complaints in accord with organisational and legal guidelines which facilitates continual improvement 6.4 Evaluate levels of customer feedback to inform the future direction of the organisation or own area of responsibility
• This qualification is regulated by OFQUAL