Level 3 Diploma in Business Administration (5528-03)
Issued by
City & Guilds
This qualification is aimed at learners who want to build on their achievements to gain greater technical and managerial skills, as well as supervising others and contributing to the wider strategy of an organisation or team It provides learners with knowledge and skills to help you succeed as an administrative assistant, receptionist or another related role. Suitable for learners aged 16 and over. Ofqual Accreditation No: 601/3608/X
Earning Criteria
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They are able to: Understand business communication models, systems and processes; Communicate in writing in business; Communicate verbally in business
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Understand negotiation in a business environment; Understand how to develop and deliver presentations; Understand how to create bespoke business documents; Understand information systems in a business environment
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Understand how to manage an office facility; Understand health and safety in a business environment; Understand how to take minutes of meetings; Understand how to chair, lead and manage meetings; Understand how to supervise an administration team; Understand how to organise events
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Understand business markets; Understand business innovation and growth; Understand financial management; Understand business budgeting; Understand sales and marketing
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Identify personal and professional development requirements; Fulfil a personal and professional development plan; Maintain the relevance of a personal and professional development plan;