Earning Criteria

• Unit 300 Responsibilities and ways of working in adult care settings/services: understand working relationships in care settings/services, understand agreed ways of working, be able to work in ways that are agreed with the employer, be able to work in partnership with others
• Unit 301 Safeguarding and protection in adult care settings/services: understand the national and local context of safeguarding and protection from abuse and improper treatment, understand principles of safeguarding adults, know how to recognise signs of abuse and improper treatment, understand ways to reduce the likelihood of abuse or neglect, know how to recognise and report unsafe practices, understand the principles of online safety
• Unit 302 Understanding mental capacity and restrictive practice: understand the principles of mental capacity, understand the application of the principles of mental capacity and consent, understand restrictive practices
• Unit 303 Understanding duty of care; understand how duty of care contributes to safe practice, know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care, know how to respond to concerns and complaints, know how to recognise and respond to adverse events, incidents, errors and near misses
• Unit 304 Effective communication in adult care settings/services: understand why effective communication is important in care settings/services, understand the variety in people’s communication needs and preferences, be able to communicate effectively with others, be able to meet the communication and language needs, wishes and preferences of individuals, understand the role of independent advocacy services in supporting individuals to communicate their needs, wishes and preferences, understand
• Unit 305 Handling information in adult care settings/services: understand requirements for handling information in care settings/services, be able to implement good practice in the handling of information
• Unit 306 Promoting and implementing person-centred practice: understand the application of person-centred practices in care settings/services, understand the importance of individuals’ relationships, be able to work in a person-centred way
• Unit 307 Promoting choice and independence in adult care settings/services: understand the role of risk assessments in promoting person-centred approaches, choice and independence, be able to promote individuals’ rights to make choices, be able to promote individuals’ independence
• Unit 308 Supporting individuals with their health and wellbeing: understand the importance of an individual’s wellbeing, know how to monitor individuals’ health, be able to assess and respond to changes in an individual’s health and wellbeing, be able to promote individuals’ health and wellbeing
• Unit 309 Promoting equality, diversity, inclusion and human rights in adult care settings/services: understand influences on working practices to promote equality, diversity, inclusion and human rights, understand the importance of equality, diversity, inclusion and human rights within own work setting/service, know how to promote equality, diversity, inclusion, and human rights, be able to work in an inclusive way
• Unit 310 Promoting health and safety in adult care settings/services: understand own responsibilities, and the responsibilities of others relating to health and safety in the work setting/service, understand procedures for responding to accidents and sudden illness, be able to carry out own responsibilities for health and safety
• Unit 311 Supporting infection control and prevention and control in adult care settings/services: understand how to prevent and control the spread of infection, be able to contribute to the prevention and control of the spread of infection
• Unit 312 Implementing health and safety in adult care settings/services: be able to move and handle equipment and other objects safely, be able to handle hazardous substances and materials, be able to promote fire safety in the work setting, be able to implement security measures in work settings
• Unit 313 Continuous development when working in an adult care worker role: know what is required to be competent in own role, be able to demonstrate commitment to own continuous development, understand the value of reflective practice, be able to use reflective practice to improve ways of working, be able to develop leadership behaviors
• Unit 314 Understanding personal wellbeing: understand own wellbeing, understand the importance of maintaining and improving own wellbeing, know how to maintain and improve own wellbeing, know how to manage own stress and anxiety
• As this qualification contains a range of optional units, this person is able to demonstrate a mix of knowledge/skills from the following areas:
• This qualification contains a range of optional units which the learner will have achieved depending on their work role and work setting. They will be able to provide additional separate evidence of those optional units. To see the full range of optional units in this qualification please see the qualification handbook on the City & Guilds qualification webpage.
• This qualification is regulated by Ofqual