Level 2 Certificate in Retail Knowledge (1013-22)
Issued by
City & Guilds
This qualification is aimed at learners who work, or would like to work, in retail and you want to increase their skills, perhaps to prepare for another qualification or a supervisory role. Suitable for learners aged 16 and over. Ofqual Qualification No: 500/7352/7
Earning Criteria
-
Learners will have covered a variety of skills depending upon the range of optional units taken. These include how to:
-
Understanding customer service in the retail sector
-
Understanding the retail selling process
-
Understanding how individuals and teams contribute to the effectiveness of a retail business
-
Understanding how a retail business maintains health and safety on its premises