Level 1 Certificate in Retail Knowledge (1013-12)
Issued by
City & Guilds
This qualification is aimed at learners who are looking to work in in the retail sector and want to gain basic knowledge and understanding of the industry. Suitable for learners aged 16 and over. Ofqual Qualification No: 500/8210/3
Earning Criteria
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Learners will have covered a variety of skills depending upon the range of optional units taken. These include how to:
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Understanding the business of retail
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Understanding customer service in the retail sector
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Understanding the retail selling process
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Understanding retail consumer law.