Hotel Operations Manager (Titanic Liverpool)
Issued by
City & Guilds
The holder of this badge is an industry professional who has a proven track record in managing hotels and/or hospitality establishments with accommodation and an extensive knowledge of the hospitality industry. This individual is responsible for the operational running of the hotel/establishment which includes managing all departments, leading and developing people, budgeting and forecasting, operational planning and the implementation of the establishment strategic plan.
Additional DetailsSkills
- Accommodation
- Compliance Audits
- Deputy
- Driving Competitive Value
- Hospitality
- Hotel
- Leading Teams
- Managing Guest Feedback
- Managing Guest Service
- Operations Manager
- Oversee Training
- Procurement
- Recruiting Staff
- Revenue Strategy
- Solving Complex Problems
- Strategy Implementation
- Sustainability
- Technology
Earning Criteria
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The holder of this badge has met ONE of the following requirements:
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1. Achieved a performance review rating which has been set by their employer and confirmed as meeting the standards of the ‘Hotel Operations Manager’ badge, part of the City & Guilds Global Hospitality Benchmark
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OR
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2. Prepared and submitted a portfolio of evidence, while completing their day-to-day work, which has been assessed as meeting the standards of the ‘Hotel Operations Manager’ badge, part of the City & Guilds Global Hospitality Benchmark