Head Housekeeper (Titanic Liverpool)
Issued by
City & Guilds
The holder of this badge has an in-depth knowledge and a proven track record in managing housekeeping operations in a hotel or a hospitality establishment with accommodation. This individual is responsible for the overall running of the housekeeping service which includes leading and developing a team, budgeting and forecasting, managing housekeeping stock and the implementation of the revenue plan for the housekeeping department.
Additional DetailsSkills
- Accommodation
- Budgeting
- Cleaning
- Compliance
- Developing Teams
- Forecasting
- Guest Service
- Head Housekeeper
- Hospitality
- Housekeeping Service
- Leading Teams
- Manager
- Managing Resources
- Profitability
- Public Areas
- Recruiting
- Revenue Targets
- Service Standards
- Solving Problems
- Sustainability
- Technology
- Training
Earning Criteria
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The holder of this badge has met ONE of the following requirements:
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1. Achieved a performance review rating which has been set by their employer and confirmed as meeting the standards of the ‘Head Housekeeper’ badge, part of the City & Guilds Global Hospitality Benchmark
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OR
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2. Prepared and submitted a portfolio of evidence, while completing their day-to-day work, which has been assessed as meeting the standards of the ‘Head Housekeeper’ badge, part of the City & Guilds Global Hospitality Benchmark