Functional Skills in Information and Communication Technology (ICT) at Level 2 - 3748-03
Issued by City & Guilds
These are qualifications for work, study and life. Achievement of these qualifications demonstrates a sound grasp of using technology and applying Information and Communication Technology (ICT) skills (Ofqual Qualification Number: 501/0639/9 and City & Guilds Qualification Number 3748) Content subsumes that of lower levels Functional Skills criteria for ICT (Ofqual Oct 2011)
This person can plan solutions to complex tasks by analysing the necessary stages using ICT to plan and organise work. They can select, interact with and use ICT systems safely and securely for a complex task in non-routine/unfamiliar contexts, select and use software applications, interface features and system facilities, adjusting system settings as appropriate. They can respond to ICT problems and take appropriate action and understand the danger of computer viruses and how to minimise risk.
This person can manage information storage to enable efficient retrieval including files, folders and other media storage. They can use appropriate search techniques to locate and select relevant information, including the use of search engines and queries. They can select information from a variety of sources to meet requirements of a complex task, recognising and taking account of copyright and other constraints on the use of information evaluating the fitness of purpose of the information.
This person can enter, develop and refine information using appropriate software to meet requirements of a complex task, applying editing, formatting and layout techniques including: text, tables, graphics, records, numerical data, charts, graphs and other digital content. They can use appropriate software to meet the requirements of a complex data-handling task, process, analyse and display numerical data, organise information using field names and data types, and search, sort and edit records.
This person can use communications software to meet requirements of a complex task organising electronic messages, attachments and contacts and use collaborative tools appropriately. They understand the need to stay safe and respect others when using ICT-based communication
This person can combine and present information in ways that are fit for purpose and audience, organising and integrating information of different types to achieve a purpose, using accepted layouts and conventions as appropriate, working accurately and check accuracy using software facilities where appropriate. They can evaluate the selection, use and effectiveness of ICT tools and facilities used to present information at each stage of a task and on completion.