Awareness of Gambling Support Services
Issued by
City & Guilds
This programme forms part of a suite of 6 aimed at Gambling Operators. Individuals explore different types of gambling support approaches and tools. It is designed to ensure a knowledgeable approach to customer support.
Additional DetailsSkills
Earning Criteria
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This individual completed a programme which helped them to understand gambling support approaches and tools and how to how to signpost them to organisation’s that can help. They covered the barriers that prevent customers from accessing support services. This individual was able to understand the types of harm through the eyes of Experts By Experience (EBEs) This individual completed activities to support their understanding of gambling support services.