9717-12 Level 3 Public Service Operational Delivery Officer- Pass

Issued by City & Guilds

The person has met the pass criteria for each component of the end-point assessment for the Public Service Operational Delivery Officer apprenticeship standard. (City & Guilds code: 9717-12)

Skills

Communicating Effectively
Customer Service
Gathering And Managing Information
Negotiating And Influencing
Problem Solving And Decision Making
Professionalism
Self Management And Awareness
Tools And Equipment
Working Together

Earning Criteria

The person has been assessed independently by City & Guilds as having achieving all pass criteria for each component of the end-point assessment.
End-point assessment components: Work based project followed by a presentation, Professional discussion underpinned by a portfolio of evidence

Standards

Public Service Operational Delivery Officer