
9602-12 Level 3 End-point Assessment for ST0973/AP01 Information Communication Technician – Support Technician (Distinction)
Issued by
City & Guilds
This person has met the distinction criteria for each component of the end-point assessment for the Information Communication Technician apprenticeship standard. (City & Guilds code: 9602-12; IfATE Code: ST0973/AP01)
Skills
- Carry Out Software Upgrades
- Communicate Technical And Non-technical Information
- Comply With IT Security And Secure Systems Practices
- Interpret And Meet Customer Requirements
- Operate Within A Disaster Recovery Plan
- Problem-solving And Troubleshooting Skills
- Scripting Skills
- Support Hardware System Architectures
- Support Operating Systems
- Use Technical Documentation Effectively
Earning Criteria
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This person has been assessed independently by City & Guilds as having achieved all distinction criteria for each component of the end-point assessment
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End-point assessment components: Project Report with Questioning; Professional Discussion underpinned by Portfolio.